General troubleshooting

If you encounter issues with the API while building an integration with a particular programming language, you can isolate troubleshooting to the raw request and response by executing the same request using a tool like cURL.

If you receive a similar error, there is likely an issue with the request format or contents. Refer to the documentation for the request in this guide.

If you are able to execute the request successfully using cURL, compare the successful request with the unsuccessful request that your code is generating.

Jobs API troubleshooting

Tamr Cloud supports 5 concurrent running jobs. Additional job requests return the following error: 429 Too Many Requests. If you receive this response, wait until fewer than 5 jobs are running and then retry the request.