When you are running data mastering pipelines on your ever-changing data, you may at times run into issues. We are here to help you solve issues and enable you along the way.

Contacting Tamr Support

You can submit issues by emailing [email protected] or from the Tamr Support Portal. On receiving the ticket, a Tamr Support Agent will be assigned to the case.

Tip: Check the current Tamr Cloud system status before contacting Support.

Enabling Support Access

On the Admin Center > Users page, you can grant or revoke permission for the Tamr Support team to log into your tenant for the purposes of support ticket investigation and troubleshooting.