Troubleshooting Known Issues
You can read about issues, limitations, and troubleshooting steps for Tamr Cloud.
Snowflake
Issue | Resolution |
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Publishing failing when fields have been removed since the last publish. |
You must either update the destination Snowflake table to match the updated schema or delete the destination table.
Note: If you delete the destination table before publishing, Publish recreates the table with the updated schema. |
Publishing the Source Records by Entity Dataset to Snowflake fails, starting with the October 28, 2022 release. Two internally-used fields have been added to the Source Records by Entity dataset and the Apply Clustering step output: appliedRules and ruleClusterId .
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If you have previously published the Source Records by Entity dataset to Snowflake, you will receive an error when you attempt to re-publish the dataset due to the addition of these fields.
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Studio
Issue | Resolution |
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The Override Value button appears only for the data product owner on pages in Studio. | To override field values as an editor or curator, open the data product in Curator. See Editing Field Values. |
Table views do not save column order. | No current workaround. |
Sources
Issue | Resolution |
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You are unable to upload files from S3 when the content-type metadata field isn’t set to text/csv .
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To fix this issue, run the following command to update the metadata of the object, allowing you to upload the file to Tamr Cloud.
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The number of source datasets is shown as “--”. | Run your flow to repopulate source metrics. |
For fields that contain double quoted values, the display value may include left or right quotes. | No current workaround. |
File rows cannot start or end with quote characters. | Current limitation. |
File upload preview assumes that data is comma delimited until a different delimiter is selected. | No current workaround. |
Data values must be only Basic Latin characters to display properly. | Current limitation. |
If you attempt to upload a file over the maximum file size, you receive an error with an empty error message. | Current limitation. |
See Requirements for Source Data for more.
Curator
Issue | Resolution |
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You aren't able to configure column display in tables in the Curator Record Overrides page. |
When configuring column display in tables in the Curator Record Overrides page, the curator_drag_icon and Checkbox selection columns must remain selected.
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Table search, sort, and filtering ignores any overrides values, and performs the action only on original data values. | No current workaround. The table data displays records with override values, but when you search, sort, or filter, the action only occurs on original data values. |
The table on the Source Records page is empty. | This can occur if certain attributes have been removed from the Schema Mapping step in Designer. If you receive this error, contact Tamr ([email protected]) to correct the underlying issue. |
Publish
Issue | Resolution |
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Publish button remains enabled while a publish job is running. | No current workaround. |
Publishing the Entities by Similarity and Source Records by Entity datasets to Azure Synapse Analytics may fail for large files. | No current workaround. |
Error loading publishing destinations. | Users may see the following error in Publish. This error can occur when a connection used by an existing destination has been deleted or is no longer shared. If you receive this error, contact Tamr ([email protected]) to correct the underlying issue. When reporting the issue, please provide the the full URL to help Tamr quickly diagnose and resolve the problem. |
For issues related to publishing to Snowflake, see Snowflake Known Issues and Limitations.
Scheduler
Issue | Resolution |
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Scheduled source dataset refresh jobs are not listed on the Jobs page. | Current limitation. |
Scheduler does not adjust scheduled run times for daylight savings time. Once a job is scheduled, the scheduled run time is not updated for local timezone changes. | Current limitation. |
Jobs
Issue | Resolution |
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Filtering in the Jobs page table is case-sensitive. | Current limitation. |
Sorting the Jobs page table in ascending or descending order produces incorrect sorting results. | No current workaround. |
Scheduled source dataset refresh jobs are not listed on the Jobs page. | Current limitation. |
Updated 15 days ago